NuWave Oven Pro is a countertop device that claims to combine 3 cooking technologies (convection, conduction, and infrared) so you can go from frozen foods to completely cooked meals in just minutes. They state you can cook several items at once in the NuWave Oven Pro and it’s faster, healthier, and more eco-friendly than using your regular oven.
How NuWave Oven Pro Works
NuWave Oven Pro is 13.5 inches tall and 15.5 inches wide with an inner dimension of 6.5 inches deep and 12 inches diameter; it consists of a base, plastic dome (more on this part later) and a heating unit on top that uses 1500 watts.
NuWave Oven Pro claims to combine three types of cooking: conduction (a direct transfer of heat) convection (a moving heat) and infrared (heat from a hot light). While this combination does need less power and dramatically cuts down cooking time, some have noted that this heat still comes from one source atop the dome, which may lead to uneven cooking.
NuWave Oven Pro also claims your food will be healthier using this method; while it’s true you will use little or no oils when cooking with NuWave Oven, that may or may not make them more healthy (see Harvard School of Public Health Q&A on Healthy Fats). Because NuWave Oven Pro does speed up the cooking time you should keep an eye on it, because charred or burned foods may increase the risk of cancer.
To use NuWave Oven, they promise it’s as easy as 1-2-3: place fresh or frozen foods inside, set the timer (and press start) and then enjoy your healthy, delicious meal minutes later. They boast since you use no oils to cook your food and the fats drip out and collect in the base, you will have food that is better for you, yet still delicious.
To prove their point, they offer a free collection of dozens of recipes that include videos and cooking times.
NuWave Oven Pro Costs…?
The NuWave Oven Pro is $149.80 ($119.85 plus $29.95 shipping) – this is pitched to you as 3 payments of $39.95. However, once they get your credit card number, they give you the upsell for the NuWave Oven Pro PLUS, with a shatter-resistant dome (there’s that dome again!) 1-degree temperature increments, and other cooking features, as well as other so-called “free” gifts. This can possibly add hundreds of dollars to your total.
NuWave Oven Pro is covered by a 90-day money back guarantee, minus any shipping/handling fees and what it costs to send it back. It also comes with a 1-year warranty, which covers “normal use.”
Bottom Line: Is NuWave Oven Pro a Scam?
Hearthware, makers of NuWave Ovens says they have been making countertop ovens since 1997 and that there are over 2 million of them sold. The NuWave Oven Pro website contains almost 1500 reviews going back to 2004 with most of them in the 4-or-5 star range. While that may be considered a biased source, the hundreds of reviews on Amazon.com average 4 stars.
However, one of the most common themes the negative reviewers cite is its fragile plastic dome, which many people complain cracked on them after just a few uses. (We contacted customer service and they assured us that the dome is covered against cracks for one year and there would be no other charges, except for what it costs you to ship the part back to them.)
If you visit NuWave Oven Pro’s Replacement Parts Page you will notice the regular NuWave Oven Dome replacement costs $25 but is listed as “Out of Stock” – BUT right above it is a part they call the Power Dome, which they claim is “shatter-resistant” and will cost you an additional $63.90 ($49.95 plus $13.95 shipping).
You should also be aware that because of the aforementioned upsells and excessive shipping fees for supposedly “free” accessories, the Better Business Bureau issued an advisory about NuWave Ovens in January of 2014 and dropped the company’s rating to an F.
Let us know what your experience is with NuWave Ovens – is it as wonderful as they promise or were you hit with unexpected fees and the dome cracked on you?