Poor service and courtesy
I am 63 and listened to all of the doctor's information and was very excited to try this product, unfortunately I was unable to take advantage of the generous savings when you order more than 1 bottle as I am on a very low income. However the product itself was £40.87, I later received a letter from Parcelforce stating that they would return my item in 20 days if I did not pay a further £23.88 customs charge.
I immediately contacted Nucific who began by thanking me for my order and asking me if I was having a great day, they then told me they would not pay the fee, as it was my responsibility, they referred me to the Royalmail website which confirmed this. I was really worried then so asked if they could show me where on the webpage there was confirmation this could happen and they did not even have the courtesy to respond.
This indicates to me that they have no concern for me, the customer, who had to pay over half the price again in customs charges I was unaware I had a responsibility for until after the event.
I watched the video via Facebook and was impressed with the presentation and with the knowledge of "Dr. Lee". It sounded so good I wanted to share it with my wife, however after copying the link and forwarding it my wife, I've noticed it was the same video but with a different narrator/voice introducing herself as "Dr. Lee" and trust me her accent didn't match the profile picture shown next to "Dr. Lee". On that basis alone I felt misled. If they are not honest with the presentation, I can't trust them with the pill.
This is fake
This stuff didn't work at all for me! I bought 3 bottles and took 2 pills 3 times a day and never felt any different. What a waste of my money.
Cured my stomach problems
I had terrible issues with my stomach. I would have to run to the restroom even before leaving a restaurant. I don't have those problems anymore. I have also lost 40 lb this year. I count calories and eat healthy foods, which I am able to do easily due to BIO X4. It has changed my life!
Didn't Work For Me
This product didn't work for me, and I took it as directed. For the first week, I felt much better, but then that feeling wore off. I went back to being bloated and feeling sluggish. I find that truly eating great healthy foods is what works best for my body, so I am sticking with that, no supplement necessary. I have reached out 3 times now to find out how to return my remaining product, but no one will respond to me. Clearly, the customer service could use some work. I would not recommend using this product, with thoughts of possibly returning it if it doesn't work for you because you probably won't get anyone to help you with that process.
I was having severe digestive problems prior to using BIO X4. I had been to numerous Gastroenterologists who couldn't find out what was wrong with me. I began taking this product 8 months ago and my digestive problems stopped and I've never felt better. No more pain, gas, constipation or bloating and my food digests much quicker now. I've lost some weight and been able to keep it off as well. I no longer feel like I'm starving all the time.
No Shelf Life
This is a great product initially but after some time the pills definitely lost potency. I would recommend not buying more than three bottles at a time, because I bought 9 bottles - used 3 and threw the other 6 out because they did not work at all. When I called to ask to just have new bottles sent to me for the ones that lost potency (i.e. I was not asking for my money back) they told me that they would not do that so I wasted my money on a product that expires sooner than marketed. Also the customer service woman made the impression that I did something wrong, not their product. I think this is a great product, I had great result the first 3 months. I just thought future consumers should be aware there's a limited shelf life.
Video vs. product
The video said there should be 10 unique strains of probiotics and (I think) 10 billion probiotics per serving. Well, the pill has 5 unique probiotics and only 4 billion. Seems if their pill doesn't live up to their own minimum why buy it?
Never has my tummy felt better. All those rumbling noises as gone. First probiotic, of many tried, that has done the job.
While the video of what Bio X4 can do for you is nice, Nucific's customer service is by far the worst I've seen. I emailed them over a week ago about additional charges on my order and I have been ignored, although they were quick to take my money and ship BIO X4. If you have and questions/problems for their support team, just know what you're getting into first.
Did not work for us
My husband and I bought the 3 bottle pack and after a month of using them, I feel that instead of losing weight, we gained weight. Ugh! I also notice more body fat around my waist and hip area. I have always had an exercise regimen and I kept doing it, but I did not lose any weight with the combination of exercise and BIO X4. I want my money back, please!