Genucel is a cream from a company called Chamonix that claims to use plant stem cells and something called Eyeserel that they insist will dramatically reduce puffiness and bags under your eyes. They promise if you use Genucel you will see results within 12 hours and say there is a clinical study that backs up these claims. 

What Are Plant Stem Cells?

Stem cells are certain cells in humans and animals that have the potential to develop into many different cell types and possibly rejuvenate or regrow organs in the body; research is promising but still in its infancy. In the cosmetics industry, researchers looked at stem cells in plants as a possible way to revitalize skin. 

Right now many products, including Genucel, claim to have stem cells from PhytoCellTec Malus Domestica, derived from a rare Swiss apple whose skin is noted to resist wrinkling during their long, cold winters. Although they claim rubbing these apple cells on your skin will make it look younger, so far there is no scientific proof that they will interact with your body in any profound way. In fact, Dr Daniel Schmid, who developed PhytoCellTec Malus Domestica was quoted as saying “The anti-ageing benefit for the skin after topical application could not be confirmed in a clinical trial.”

The Genucel Clinical Trial

Still, the makers of Genucel point to a clinical study that they say backs up their claims. They study concludes that 70% of the participants using Eyeserel had greatly reduced puffiness around the eyes after 15 days – you can read it for yourself here. While there are a lot of impressive charts and technical jargon, it should be noted that there were only 20 female volunteers in this study, ages 18 to 65. 

Genucel Costs

$148.90. When you place an online order for Genucel, you are not making a one-time purchase but joining their Preferred Customer Program and agreeing to a reshipment of products every 2 months. That means, they will continue to charge you $148.90 every other month until you cancel. Chamonix claims there is a 4-month money back guarantee from the date the order was placed (not received). 

Looking more carefully at their cancelation policy, we also noticed:

All returns are subject to 9% restocking fee

Shipping and handling is non-refundable

You have to return your first shipment for a refund within 60 days

If you don’t cancel your Preferred Customer Program before your second shipment (within 60 days) your purchase becomes non-refundable and only can be used for company credit.

Talking with a customer service representative, we were told the 4-month return policy only applies to people who buy a one-time shipment of Genucel and pay the full $89 list price. However, there appears to be no option for this on the website.

Bottom Line: Is Genucel a Scam?

There is a lot of pressure to stay looking young and that’s why there is such a demand for products like Genucel that claim to show almost instant results. While there aren’t a lot of customer reviews for Genucel, the few we did find were not positive. People complained about their confusing return policy, excessive billing, and difficulties dealing with customer service

We’ll leave you with a quote from Dr. Waleed Ezzat, a facial reconstructive surgeon at Boston Medical who was asked Do Stem Cell Face Creams Really Work?

“The bottom line is that there is no conclusive scientific data that absorbing stem cell extracts from a cream can really reverse the aging process… if the advertising seems to good to be true, it most likely is. Buyer beware.”

You may also want to read: 8 Home Remedies for Reducing Puffy Eyes

Let us know your experience with Genucel below!