Warranty not honored
I just got my EGO last night. I tried to use it this morning, but discovered that the battery pack is defective. I contacted EGO Customer Service to get the battery pack replaced, but they will not warranty the battery. I am returning it immediately.
Too much for too little
Way too much money for the short time it runs. The box says 1 hour and that's false advertisement. okay, you want more time? No problem, just pay another $200 and you can upgrade the battery. My ego has got to go. I would consider paying $200 for the 4.0 with charger but at least you would get close to the time advertised.