Derm Exclusive is a set of anti-aging products that includes Fill and Freeze Wrinkle Treatment and Collagen Lift Cream promising you to rejuvenate aging skin. Derm Exclusive is brought to you by Beachbody, a company that specializes in selling fitness, supplement, and beauty products to the masses. The website asks if you “want to look 10 years younger in 10 minutes (who doesn’t?) Or you may have seen the new ad for Derm Exclusive Fill & Freeze and instinctively touched the corner of your eye and looked in the mirror.
But are these products really the Fountain of Youth they promise? Let’s take a look at the pitch, the claims, and the customer reviews for a better idea. (SPOILER: It ain’t as pretty as they say…)
The Derm Exclusive Pitch
Derm Exclusive is touted in the infomercial by actress Minnie Driver, who says she is 40 and “never looked better” thanks to Derm Exclusive. She’s talking specifically about the Fill & Freeze wrinkle treatment, which is the “hook” to get you interested in this line of products.
Derm Exclusive is clearly targeting women of Minnie’s age who are concerned about wrinkles and crow’s feet. Once you get to the website landing page, you are greeted by the image of Dr. Andrew Ordon, who is a plastic surgeon best known as a host on “The Doctors.” It’s a face they are hoping you will trust.
The Derm Exclusive page itself is designed as a long, slow sell. They first interest you with the Fill & Freeze. As you scroll down the page and read more and more, they begin to add other products and offers, including a second bottle of Fill & Freeze, Intensive Repair Serum, Micro Peel Resurfacing Pads, and Collagen Lift Moisturizer.
By the time you are at the bottom of the page, you are prepped to order at least a 30-day Introductory Collection, and offered the option to “upgrade” to the Advanced Collection, or the Ultimate Collection, the most expensive option, which they also say is the “Fan Favorite.”
How Derm Exclusive Works:
Dr. Ordon explains that his Fill & Freeze product is a “powerful combination of 4 Micro-Smoothing Peptides” that relaxes your skin’s so-called “crease memory” and will “immediately” smooth your skin. He doesn’t more specific, but they list the ingredients of the Derm Exclusive products (and claims) on the website as:
- Argireline and Myoxinol (relaxes facial muscles)
- Matrixyl 3000 (promotes collagen production)
- Glycolic Acid (“sweeps away” dead skin cells)
- Ultrasomes (enzymes which speed up skin repair)
- Collaxyl (boosts collagen, prevents sagging)
They also supply a link to a full listing of the ingredients that could be found here. Pleas note that the first (main) ingredient in everything but the Lip Therapy is water.
The Freeze & Fill appears to come in a pen-like shape. To use Freeze & Fill “draw” onto the wrinkled areas with the pen. It’s unclear how the product “freezes” or “fills” anything, but they say with repeated use of at least a month or more, your wrinkles will “chill out” – maybe that’s the “freeze?!”
The “Clinical Study”
Dr. Orton points to a clinical study to back up his claim that Derm Exclusive works as good as or better than top in-office cosmetic procedures. He claims it shows using Derm Exclusive for 28 days offers the same results of a photofacial.
There is also a fancy video to illustrate the study’s conclusions, but the only specific information given about the study itself is that it was “a clinical pilot study comparing a professional chemical peel, microdermabrasion, and photofacial against women using Derm Exclusive for 28 days.”
You may also like: Get Wise: How To Read a Clinical Study
Derm Exclusive Costs:
At least $46.90 for a 30-day supply ($39.95 + $6.95 S&H). Now here’s where it gets a little tricky. First, you could choose to order the 30-day supply as listed above, which they call the Introductory Collection. You could also opt for the Advanced, which costs $119.85 (billed at $39.95 per month for 3 months and has free shipping) or the Ultimate, which adds the Prep and Defend for $164.55 (billed at $54.85 per month for 3 months, also shipped free). They say the 30-day supply has a 30-day money-back guarantee minus S&H and the 90-day ones have a 90-day window.
But regardless of what your initial order is, you will also be enrolled in Derm Exclusive’s Beauty Circle Club and later be billed $179.50 ($54.95 for 3 months plus $24.95) for your choice of a 90-day supply of 4 of the 7 beauty products listed above. (This was explained to us by customer service.) This will continue on until you stop it; they say you can cancel your enrollment at any time and return unused bottles for a refund, minus S&H and what it cost you to ship back.
Derma Exclusive Introductory Collection Includes:
- Micro Peel Resurfacing Pads (15 pads, 30-day supply)
- Intensive Repair Serum (1 fl. oz., 30-day supply)
- Collagen Lift (1 fl. oz., 30-day supply)
- Fill & Freeze Wrinkle Treatment (0.04 fl. oz., 30-day supply)
- Additional Fill & Freeze
The Advanced Collection Is:
- 90-day supply of above products
- Travel bag
- Free shipping
The Ultimate Collection Adds 3-piece Prep and Defend Collection listed as:
- Facial Cleanser (6 fl. oz., 90-day supply)
- Age Defense Moisturizer SPF 24 (1 fl. oz., 90-day supply)
- Volume Lip Therapy SPF 15 (0.33 fl. oz., 90-day supply)
Bottom Line: Is Derm Exclusive a Scam?
There are many people who have tried Derm Exclusive and rated the product online. To their credit, Derm Exclusive/Beachbody provides a link to a lot of them. As of this date (June 2014) there were 339 reviews, with an average rating of 3 stars: http://reviews.beachbody.com/3047/derm-exclusive/reviews.htm
The most common complaints:
- Products do not work as advertised
- Fill & Freeze pen smaller than shown, dispenses very little product
- Amount of product does not last 30 days
- Poor customer service
- Deceptive billing practices (i.e. enrolled in Beauty Circle Club)
- Ingredients no better than those found in products at your local drugstore
Beachbody, makers of Derm Exclusive seem to be working to counter these complaints, at least in the customer service department. They are accredited by the Better Business Bureau and tout the A+ rating they received (although they do it to entice resellers). On the BBB website, the 130+ complaints in the last year have all been closed, and the money the consumer spent completely refunded, including shipping.
Here’s the real bottom line: if you feel you really need an “anti-aging” product (we think you look beautiful just the way you are) seek out a product containing retinoids. According to this New York Times article, it’s the only proven non-surgical method to reduce wrinkles.
We hope this helps. If you've used this product, please be sure to leave your Derm Exclusive Reviews below.
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