Crepe Erase from Guthy-Renker is set of skin-care products that claim to get rid of “crepey” skin and will start working the moment you apply it. Crepe Erase is promoted by the eternally young-looking Jane Seymour and said to contain TruFirm, a set of plant extracts, that have helped 100% of users look and feel better with the very first use.
The Crepe Erase Pitch
Crepe Erase’s main spokeswoman is actress Jane Seymour, who, according to the website is 63 years old and a Crepe Erase User. It also features testimonial from Dr. Jame Haskett, who says she did a “double take” when she first saw the results of a patient using Crepe Erase. Dr. Haskett runs a practice called The Wellpath that focuses on natural anti-aging solutions and has been featured on the Dr. Oz program 3 times. She is also the “Brand Ambassador” for Vine Vera, a different skin care product. (It should be noted that both these women are paid for their endorsement of Crepe Erase.)
Crepe Erase also makes the impressive claim that 100% of users saw results, reporting that their skin instantly felt healthier on first application. After 4 weeks they state 94% said their skin appeared plumper and after 8 weeks 88% said their skin appeared less crepe-like and 86% claimed it appeared renewed.
However, they don’t list the specifics of this study, except to say it is based upon user perception and results may vary. “User perception” means it is self-reported and not on any external criteria or measurements. We also don’t know if it was a double-blind placebo trial and how many participants were involved. Without these additional criteria, these numbers are essentially meaningless, except as an advertising tool. (If you would like to know more about how to read a clinical study, read our article here.)
What’s In Crepe Erase?
There are several different products sold with the Crepe Erase package including an Exfoliating Body Polish, Restorative Facial Treatment, and Advanced Firming Eye Serum. However, all of them are said to contain a trademarked ingredient they call TruFirm, which they state is a triple complex of skin-restoring plant extracts that work together to help promote healthy collagen and elastin (the stuff that makes young skin springy and spongy) and support and reinforce your skin’s own “netting”.
They don’t specifically list the ingredients of TruFirm and Crepe Erase but we found a listing that says they contain shea butter, cocoa butter, olive oil, coconut oil, beeswax, dill extract, and apple extract.
Let’s take a closer look at these ingredients:
First, shea butter is an extract from the nut of the African shea tree and is said to contain vitamins A and E and thought to be anti-inflammatory and have moisturizing properties. Several anti-aging product websites cite a study by pharmacist Frank Renard who conducted a trial that showed half of the participants reported improvements in skin texture and fewer wrinkles. BUT it only included 30 participants with ages ranging from 29-82 years old. We couldn’t find the actual study but since this was a self-assessment and the participants were such a wide age range, it’s likely that this wasn’t a very scientific test. WebMD warns those with a nut allergy may have an adverse reaction to shea butter.
Next, cocoa butter is one product extracted from the cocoa bean (the other being cocoa powder) that is used in many foods as well as in cosmetics and creams. According to Live Science, cocoa butter consists of palmitic, stearic, and oleaic acids, which contain a lot of calories when eaten. However, a study showed that when rubbed on the body, cocoa butter appears to have no greater effect than a placebo on stretch marks from pregnancy or weight gain.
Beeswax is another popular food/cosmetic ingredient that comes (of course) from bees. We did find a study that seemed to indicate beeswax can help with dermatitis and psoriasis, but this had just 39 people.
Dill extract is one of the more promising ingredients. According to the Cosmetics Cop website, studies show dill may improve elastin (but they are also selling cosmetics). We did find a paper that seemed to back this claim up, but the authors also concluded more research is needed. WebMD cautions that dill may be an irritant and fresh dill juice can cause extra sensitivity to the sun.
Finally, apple extract is an ingredient that has had a lot of hype but very little evidence it does anything to fight crepe-like skin or wrinkles. A paper was published touting the anti-aging benefits of stem cells from a Swiss apple, but the head researcher admitted later that the effect could not be confirmed in a clinical trial.
Conclusion: the ingredients listed in Crepe Erase likely have moisturizing properties, but most can be found in other cosmetics. Dill extract may help with elastin, but further research is needed. Those with allergies to nuts might want to avoid using Crepe Erase.
Crepe Erase Includes:
There are 2 packages.
Maximum Results (the default order, listed as “Jane’s Favorite”) contains
- Exfoliating Body Polish
- Intensive Body Repair Cream
- Refining Facial Scrub
- Restorative Facial Treatment
- Ultra Hydrating Body Lotion
Introductory System comes with:
- Exfoliating Body Polish
- Intensive Body Repair Treatment
Both come with a “free gift” of Advanced Firming Eye Serum and free shipping.
Crepe Erase Cost
$179.85 for Maximum Results and $79.90 for the Introductory. This is listed as $59.95 and $39.95 respectively, but the fine print reveals more details.
For Maximum Results, you’ll be billed $59.95 upon initial order, then again 30 days later, and then a third time in 60 days. Then, you’ll be enrolled in an auto-ship program, and shipped more product and billed in a similar fashion plus $3.99 shipping per month.
For the Introductory, you are billed $39.95 on the day you order and then another $39.95 30 days later. After this Introductory package, you will be sent a Full Size supply of the 2-piece system and billed $39.95 plus $2.99 shipping per month for 3 months; the whole cycle starts again 3 months later.
Crepe Erase comes with a 60-day money back guarantee, minus shipping and what it costs to send back. You can send empty bottles but they suggest sending returns certified/registered mail.
What Customers are Saying About Crepe Erase?
On our own website (see reviews below) customers have a very negative impression of Crepe Erase – it averages just 2 stars. One of the biggest complaints is the way the ordering and billing is set up, complaining the advertising is misleading.
I thought it was $59.95 for the entire kit, not 3 payments and an auto ship set up,” said one anonymous poster.
“Seymour is paid a ton to endorse what is basically a moisturizing product. Just buy a good moisturizer at your local store (one specifically for face and other parts of the body) and save hundreds of dollars. And remember, there is no such thing as the Fountain of Youth,” says another.
Other complaints are that it is greasy, has too many steps, and the company has lousy customer service.
Over on our sister publication Highya’s review, customers are a little more kind – it averages 3.5 stars. The glowing reviews say Crepe Erase really worked for them, although a couple of them admit to being “paid guinea pigs” (and even Dr. Heskett gave it a 5-star review), possibly skewing the ratings. The negative reviews call it a “scam” and say the product doesn’t work.
Elsewhere on the web, the Dermatology Review gives it a “D” (they claim to be an independent cosmetics review organization who may receive monetary compensation but state it doesn’t affect their opinion).
Other websites that give glowing reviews of Crepe Erase turn out to be affiliates or those that were given free products. (This is not considered illegal or deceptive as long as they clearly state this. For more info, read our article on how to spot a fake affiliate.)
Bottom Line: Is Crepe Erase a Scam?
Crepe Erase appears to be following the law regarding information as to its billing and advertising, but that doesn’t stop many consumers from calling it a “scam”.
Our investigation of its ingredients seems to show it doesn’t have any special “anti-crepe” ingredients, and, as we reported before: there is no Fountain of Youth.
If you are interested in Crepe Erase, remember:
- Jane Seymour and Dr. Haskett are paid spokespeople
- All of the so-called clinical evidence is based only upon user perception
- The $59.95 and $39.95 advertised is just one of multiple monthly payments
- You will be enrolled in an auto-ship program
- We think you look beautiful just the way you are J
Let us and our readers know your experience with Crepe Erase below!