NoNo Pro says it solves a hairy problem some women have – unwanted peach fuzz (or worse) on the face, under the arms, or on the legs. And let’s face it, nobody likes shaving or waxing. It looks like something from Star Trek and they claim it uses “thermicon technology” to crystallize follicles and doesn’t hurt. Sounds cool, but does it WORK?
NoNo Pro is sold by Radiancy Inc, who in spite of 350 complaints on the BBB website maintain an A- rating. Radiancy claims no!no! PRO is the #1 selling hair removal device in the world, with more than 5 million units sold.
The NoNo Pro Pitch
“Imagine having smooth skin, no more facial hair, no more embarrassment,” the infomercial says. They have several women (who use only their first name and last initial) confessing to bleaching, buffing, or shaving before discovering the “miracle” of no!no! PRO (sic). They even throw in a token guy, who says he’s no longer afraid to wear a tank top at the gym.
They are touting the no!no! PRO as an improved version of the original, which they claim has 35% more energy, 5 treatment levels, a slimmer size, and rechargeable battery.
The website is adorned with an impressive list of articles in major women’s fashion magazines, including Marie Claire, Shape, Ebony, and even BOP/Tiger Beat. But these are mostly puff-pieces and not a serious review of its claims. They even promise to throw in a $50 gift certificate you can use on Neova skin care products.
The NoNo Pro “Technology”
The concept they are pushing here is something called “thermicon technology”. They say this is a patented process, where a thermodynamic wire inside the device sends a gentle pulse of heat to the hair follicle, which causes it to crystallize and break off. They say this method is pain-free.
They claim this technology will stop hair growing for weeks, and when it does, it comes back much finer. Eventually, they say with repeated use, you will not need to use no!no! PRO at all, except for minor touch-ups. They claim it’s better than messy, painful waxing, and uses no lasers which can harm some complexions.
How to Use NoNo Pro
To get rid of unwanted hair, they say to turn on the device and roll it along the skin like you would any shaver. They say it flashes a blue light when it is working, so it looks futuristic. They claim it will work for men or women on all hair lengths or colors and most areas of the body, including chest and back, but strongly caution using on the breasts, genitals, or eyebrows.
The key here seems to be slow and smooth. They say to take your time going over the same area for 3 or 4 passes, making sure the blue light stays constant. You also want to smell burning hair. This may be unpleasant, but they say the odor proves no!no! PRO is working. Afterwards, they say to gently buff the skin with the included buffer or exfoliating cream.
They recommend using 2-3 times a week for the first 4-6 weeks. After that, they say to use only when necessary.
What You Get:
- No No PRO3 or “upgrade” to PRO5 for a fee
- $50 gift certificate to Neova
- 60 day money-back guarantee
- One year warranty (parts and service)
- A whole bunch of upsell offers
What NoNo Pro Costs
Are you sitting down? no!no! PRO3 retails for 3 payments of $96.65 plus $14.95 shipping. We’ll do the math for you: that makes for a total of $304.90. The no!no! PRO5, which they say has “higher energy” sells for even more: 2 payments of $103.31 and 1 payment of $103.33 plus $14.95 shipping for a total of $324.90, or $20 more than the PRO3.
The No No Pro “Triple Guarantee” and “Free Trial”
There is a button on the website that promises a Triple Guarantee as well as a Free Trial, but clicking on them just takes you to the FAQ page which has no specific information. (It seems they will include a pre-paid return shipping label with your order.)
Here’s the scoop about the “free” trial – in order to get your full refund (including shipping and handling) they say you must keep the device for 45 days. That means you technically only have a little over 2 weeks to ask for a refund, a process which many have said includes jumping through several (proverbial) hoops.
Bottom Line: Is NoNo Pro a Scam?
This product does have some valid technology behind it, as well as a couple of clinical studies (which they provide links to on the website). But we think it’s still basically a scam. Why? Because:
- It doesn’t work as advertised - people say it takes much longer to remove hair with no!no! PRO even if used as directed.
- Hair seems to still grow back prickly and stubbly.
- It is VERY expensive.
- They try and sell you a million different things at checkout, including extended warranties and add-on kits.
- Customer service is a nightmare. According to one source, you have to do very specific things (including not opening the product or registering the gift card) or you will not get a refund.
We say: stick to other exfoliants, which may be messy and or painful, but at least they do the job as advertised.